Recent News
- 2023 Annual Consumer Report ( Water Dept )The Annual Consumer Report details the quality of tap water provided to customers by the City of Rochester.
Paperless Billing - Receive Your Utility Bill by Email. You can now elect to receive your utility bill by email. Download the email authorization form, fill it out, and then return it by email, in person, or mail it to the postal address included in the form.
Payment Methods:
ALERT: Utility payment service, Doxo.com. The City of Rochester DOES NOT endorse, recommend, or otherwise partner with Doxo.com for utility bill payments.
Online Payment:
You may now pay your Utilities online with a major credit/debit card or check. You will need the correct account number and a sufficient line of credit. Click here for payment on-line.
Telephone Payment:
To pay with a major credit/debit card or check by phone, call 574-223-3412 to speak with one of our staff during regular business hours.
Please Note:
Both of the above services are provided to you strictly as an option. A convenience fee of $2.00, in addition to the amount of the utility bill owed will be charged to the cardholder or checking account for utilizing this service.
Electronic/Auto Debit:
Sign up by returning the Authorization Application for Auto Debit. You will receive notification of the payment amount at least ten (10) days before the withdrawal date.) On the payment date, your payment will be withdrawn from your specified account. Your payment is made automatically. NO hassles and NO late fees.
Postal Mail:
You can mail your payment to:
City of Rochester
320 Main St.
Rochester, IN 46975
Walk In:
You can make payments at City Hall.
Drop Box:
The drop box can be found outside of the drive up window.
Use Our Convenient Drop Box to Pay your Water Bill!