WATER & SEWER BILLING
HOW TO PAY YOUR BILLS
Paperless Billing – Receive Your Utility Bill by Email. You can now elect to receive your utility bill by email. Download the email authorization form, fill it out, and then return it by email, in person, or mail it to the postal address included in the form.
Telephone Payment:
To pay with a major credit/debit card or check by phone, call 574-223-3412 to speak with one of our staff during regular business hours.
Electronic/Auto Debit:
Sign up by returning the Authorization Application for Auto Debit. You will receive notification of the payment amount at least ten (10) days before the withdrawal date.) On the payment date, your payment will be withdrawn from your specified account. Your payment is made automatically. NO hassles and NO late fees.
Postal Mail:
You can mail your payment to:
City of Rochester
320 Main St.
Rochester, IN 46975
Walk-In or Drop Box:
You can make payments at City Hall.
OR
Use Our Convenient Drop Box to Pay your Water Bill! The drop box can be found outside of the drive up window.
2024 Rochester Water Department Consumer Report
2024 Annual Drinking Water Quality Report
2025 Water Rate Increases
Explanation letter behind the water rate increase. Please read.
Lead Inspection Program for Water Service Lines
Press Release – 5/7/2024 Lead Inspection Program for Water Service Lines
SDC for Water and Wastewater Utilities
Know if you have to pay for the system development charge. Download the checklist below for more information.
- 5:00 pm – 6:00 pm, July 6, 2026 – WATER
- 5:00 pm – 6:00 pm, August 3, 2026 – WATER
- 5:00 pm – 6:00 pm, September 8, 2026 – WATER
- 5:00 pm – 6:00 pm, October 5, 2026 – WATER
- 5:00 pm – 6:00 pm, November 2, 2026 – WATER
- 5:00 pm – 6:00 pm, December 7, 2026 – WATER